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package org.openconcerto.modules.customersupport;
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import java.io.File;
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import java.io.IOException;
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import java.sql.Date;
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import java.sql.SQLException;
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import java.util.Arrays;
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import java.util.Calendar;
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import java.util.List;
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import java.util.Set;
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import org.openconcerto.erp.config.Gestion;
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import org.openconcerto.erp.config.MainFrame;
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import org.openconcerto.erp.modules.AbstractModule;
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import org.openconcerto.erp.modules.ComponentsContext;
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import org.openconcerto.erp.modules.DBContext;
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import org.openconcerto.erp.modules.MenuContext;
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import org.openconcerto.erp.modules.ModuleFactory;
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import org.openconcerto.erp.modules.ModuleManager;
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import org.openconcerto.erp.modules.ModulePackager;
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import org.openconcerto.erp.modules.RuntimeModuleFactory;
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import org.openconcerto.sql.Configuration;
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import org.openconcerto.sql.element.GlobalMapper;
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import org.openconcerto.sql.element.SQLElement;
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import org.openconcerto.sql.element.SQLElementDirectory;
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import org.openconcerto.sql.model.FieldPath;
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import org.openconcerto.sql.model.SQLRequestLog;
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import org.openconcerto.sql.model.SQLRowAccessor;
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import org.openconcerto.sql.model.SQLRowValues;
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import org.openconcerto.sql.model.Where;
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import org.openconcerto.sql.model.graph.Path;
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import org.openconcerto.sql.ui.ConnexionPanel;
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import org.openconcerto.sql.utils.SQLCreateTable;
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import org.openconcerto.sql.view.ListeAddPanel;
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import org.openconcerto.sql.view.list.BaseSQLTableModelColumn;
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import org.openconcerto.sql.view.list.IListe;
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import org.openconcerto.sql.view.list.SQLTableModelSourceOnline;
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import org.openconcerto.utils.CollectionUtils;
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public final class Module extends AbstractModule {
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public static final String TABLE_CUSTOMER_SUPPORT_TICKET = "CUSTOMER_SUPPORT_TICKET";
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public static final String TABLE_CUSTOMER_SUPPORT_TICKET_HISTORY = "CUSTOMER_SUPPORT_TICKET_HISTORY";
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public Module(ModuleFactory f) throws IOException {
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super(f);
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}
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@Override
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protected void install(DBContext ctxt) throws SQLException, IOException {
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super.install(ctxt);
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// TODO use version to upgrade
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if (ctxt.getRoot().getTable(TABLE_CUSTOMER_SUPPORT_TICKET) == null) {
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final SQLCreateTable createTable = ctxt.getCreateTable(TABLE_CUSTOMER_SUPPORT_TICKET);
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createTable.addIntegerColumn("NUMBER", 0);
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createTable.addVarCharColumn("LABEL", 256);
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//
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createTable.addForeignColumn("CLIENT");
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createTable.addForeignColumn("ID_USER_COMMON", ctxt.getRoot().findTable("USER_COMMON"));
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//
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createTable.addVarCharColumn("INFOS", 4096);
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//
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createTable.addVarCharColumn("RATING", 200);
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createTable.addVarCharColumn("TYPE", 128);
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createTable.addVarCharColumn("STATUS", 128);
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createTable.addDateAndTimeColumn("REMIND_DATE");
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createTable.addDateAndTimeColumn("DATE");
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createTable.addBooleanColumn("CLOSED_AND_ARCHIVED", Boolean.FALSE, false);
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// Suivi
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final SQLCreateTable createHistory = ctxt.getCreateTable(TABLE_CUSTOMER_SUPPORT_TICKET_HISTORY);
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createHistory.addDateAndTimeColumn("DATE");
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createHistory.addForeignColumn(createTable);
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createHistory.addVarCharColumn("INFORMATION", 10240);
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createHistory.addIntegerColumn("ATTACHMENTS", 0);
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createHistory.addForeignColumn("ID_USER_COMMON", ctxt.getRoot().findTable("USER_COMMON"));
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// STATUT
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// NOUVEAU, OUVERT, FERME, REJETE, EN COURS
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try {
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List<String> status = Arrays.asList("En cours", "Fermé", "Nouveau", "Ouvert", "Rejeté");
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for (String s : status) {
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SQLRowValues rowVals = new SQLRowValues(ctxt.getRoot().getTable("COMPLETION"));
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rowVals.put("CHAMP", TABLE_CUSTOMER_SUPPORT_TICKET + ".STATUS");
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rowVals.put("LABEL", s);
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rowVals.insert(true, false);
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}
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List<String> prio = Arrays.asList("Basse", "Normale", "Haute");
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for (String p : prio) {
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SQLRowValues rowVals = new SQLRowValues(ctxt.getRoot().getTable("COMPLETION"));
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rowVals.put("CHAMP", TABLE_CUSTOMER_SUPPORT_TICKET + ".RATING");
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rowVals.put("LABEL", p);
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rowVals.insert(true, false);
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}
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} catch (SQLException e) {
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throw new IllegalStateException("erreur lors de l'ajout des status", e);
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}
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}
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}
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@Override
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protected void setupElements(final SQLElementDirectory dir) {
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super.setupElements(dir);
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final CustomerSupportTicketSQLElement element = new CustomerSupportTicketSQLElement(this);
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GlobalMapper.getInstance().map(element.getCode() + ".default", new CustomerSupportTicketGroup());
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dir.addSQLElement(element);
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dir.addSQLElement(new CustomerTicketHistorySQLElement(this));
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}
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@Override
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protected void setupComponents(ComponentsContext ctxt) {
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// nothing
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}
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@Override
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protected void setupMenu(final MenuContext ctxt) {
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ctxt.addMenuItem(new CustomerSupportTicketListAction(), MainFrame.LIST_MENU);
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ctxt.addMenuItem(new CustomerSupportTicketHistoryListAction(), MainFrame.LIST_MENU);
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}
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@Override
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protected void start() {
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final SQLElement elt = Configuration.getInstance().getDirectory().getElement(Module.TABLE_CUSTOMER_SUPPORT_TICKET);
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// Filter
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final SQLTableModelSourceOnline source = elt.getTableSource(true);
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source.getColumns().remove(source.getColumn(elt.getTable().getField("CLOSED_AND_ARCHIVED")));
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Where wAttente = new Where(elt.getTable().getField("CLOSED_AND_ARCHIVED"), "=", Boolean.FALSE);
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source.getReq().setWhere(wAttente);
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// Filter
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BaseSQLTableModelColumn dateRemind = new BaseSQLTableModelColumn("Date de rappel", Date.class) {
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@Override
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protected Object show_(SQLRowAccessor r) {
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Calendar c = r.getDate("REMIND_DATE");
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if (c == null) {
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return null;
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} else {
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return new Date(c.getTime().getTime());
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}
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}
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@Override
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public Set<FieldPath> getPaths() {
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Path p = new Path(elt.getTable());
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return CollectionUtils.createSet(new FieldPath(p, "REMIND_DATE"));
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}
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};
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dateRemind.setRenderer(new RemindDateRenderer());
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source.getColumns().add(dateRemind);
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final ListeAddPanel pane = new ListeAddPanel(elt, new IListe(source), "Open");
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pane.getListe().setOpaque(false);
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pane.setOpaque(false);
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MainFrame.getInstance().getTabbedPane().addTab("Ticket support ouvert", pane);
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}
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@Override
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protected void stop() {
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// nothing to stop
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}
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}
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